1. Introduction
Welcome to Tonybin.store, operated by Sea Moss Vitality (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your personal information, and outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
2. Data Controller
Sea Moss Vitality, located at 2 Arrol Street, CW5 Vanderbijlpark, is the data controller responsible for your personal data. If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at seamosvitality@gmail.com.
3. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Your name, email address, phone number, billing address, and shipping address.
- Payment Information: Payment details, including credit/debit card numbers and billing information, collected through our secure payment gateway.
- Order Details: Information about the products you purchase and your order history.
- Technical Data: IP address, browser type, operating system, and other technical information that helps us improve our website and services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
4. How We Use Your Information
We use the personal data we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and handling returns.
- Communication: To send you updates about your order, respond to your inquiries, and provide customer support.
- Marketing: With your consent, to send you promotional emails about our products, offers, and events. You can opt out at any time.
- Website Improvement: To analyze user behavior on our website and improve our products, services, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contractual Necessity: Processing your data is necessary for the performance of the contract between you and us (e.g., processing your order).
- Legitimate Interests: We process your data to pursue our legitimate interests, such as improving our services, preventing fraud, and marketing our products (where consent is not required).
- Consent: We rely on your consent for sending marketing communications and using cookies (where applicable). You may withdraw your consent at any time.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share your information with third parties under the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist us with payment processing, shipping, email communication, website hosting, and analytics.
- Legal Requirements: We may disclose your data if required by law, regulation, or legal process, or to protect the rights, property, or safety of Sea Moss Vitality, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred to the new owner.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
9. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data and obtain a copy of it.
- Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Restriction: You have the right to request the restriction of processing your personal data in certain circumstances.
- Data Portability: You have the right to request the transfer of your data to another organization or directly to you, where technically feasible.
- Objection: You have the right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at seamosvitality@gmail.com. We will respond to your request within one month.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can control your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
11. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Sea Moss Vitality
2 Arrol Street, CW5 Vanderbijlpark
Email: seamosvitality@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and sharing of your personal data as described herein.